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Star Health and Allied Health Insurance is the first standalone health insurance provider in India. It has been selling some of the best and most popular health insurance policies ever since it commenced operations in 2006. The company is well-known for offering economical health insurance plans that are very comprehensive. The Star health plans are available for families, senior citizens, pregnant women and individuals as well.
Star Health and Allied Insurance provides a variety of cheap health insurance plans for people, families, and businesses. The policies cover the insured's health checks, AYUSH medicinal systems, critical diseases, and hospitalisation costs. In addition, COVID coverage is now available via Star health insurance's medical insurance policies. One of the primary benefits of purchasing Star health insurance policies is that insured individuals under the age limit of 60 years do not need to make any co-payment. The company has a very good online presence and so buying health plans online is an easy thing to do.
This page will offer a deep dive into Star health insurance policy details.
Coverage | In-patient hospitalisation, AYUSH treatment, modern treatment coverage, pre-hospitalisation and post-hospitalisation |
Network Hospitals | 12,000+ |
Star health insurance is an insurance company in India. It's a leading provider of health insurance, which allows you to have an easy time while getting the best possible care at an affordable price. More and more Indian people are turning to this company because of its excellent service and reasonable policies compared to other companies in the market.
Here are the main characteristics of Star health insurance plans:
Choose from a Wide Range of Multiple Star Health Insurance Plans:
Being one of the leading health insurers in India, Star health insurance brings you the best of both worlds – comprehensive coverage and affordable premium rates. You may select from the following selection of health insurance options.
This is a special insurance policy for women issued by Star health insurance. Females who are in the age group of 18 years to 75 years are eligible for this plan. The coverage also extends to her spouse and 3 dependent kids. The sum insured amount ranges from INR 5 lakhs to INR 1 crore.
Plan Type | Individual / Family Floater |
Sum Insured | INR 5 lakh to 1 crore |
Age Requirements | 18 years for Individual coverage 91 days (Dependent child) and 18 years (Adult) for Family Floater coverage |
Coverage:
This Star health insurance plan offers comprehensive health coverage for you and your family. Anyone who is between the age range of three months and sixty-five years. The sum insured amount ranges from INR 5 lakhs to INR 1 crore.
Plan Type | Individual / Family Floater |
Sum Insured | INR 5 lakh to 1 crore |
Age Requirements | 3 months |
Coverage:
This is a senior citizen-focused health insurance plan by Star health insurance. The minimum age requirement is between 60 years and 75 years. The plan also offers policy term options of 1/2/3 years . The sum insured ranges from INR 1 lakhs to 25 lakhs for individuals and from INR 10 lakhs to 25 lakhs for family floater coverages.
Plan Type | Individual / Family Floater |
Sum Insured | INR 1 lakh to 25 lakh for Individual coverage INR 10 lakh to 25 lakh for Family Floater coverage |
Age Requirements | 60 years and 75 years |
Coverage:
This is a family-floater health insurance plan. Individuals from the age of 18 years to the limit of 65 years are eligible for this plan. The sum insured ranges from INR 3 lakhs to INR 25 lakhs. The plan includes the proposer, spouse, dependent parent(s), dependent parent(s)-in-law and dependent children (up to the age of 25 years).
Plan Type | Family Floater |
Sum Insured | INR 3 lakh to 25 lakh |
Age Requirements | 18 years |
Coverage:
This is a family healthcare plan whose primary policyholder is at least 50 years old. The policy tenure is up to 3 years and the policy size is 2 adults with 3 children. The sum insured ranges from INR 10 lakhs to INR 1 crore.
Plan Type | Individual / Family Floater |
Sum Insured | INR 10 lakh to 1 crore |
Age Requirements | 91 days (Dependent child) and 50 years (Primary member) for Family Floater coverage |
Coverage:
This is a top-up plan from Star health insurance. It can be obtained on an individual base or a family floater base. Anybody aged from 18 years up to the limit of 65 years. For the family floater plan, the age eligibility remains the same.
Variants:
This variant has a sum insured ranging from INR 7 lakhs to 10 lakhs with a deductible amount of INR 3 lakhs.
Plan Type | Individual |
Sum Insured | INR 7 lakh and 10 lakh |
Deductible Amount | INR 3 lakh |
Age Requirements | 18 years |
Coverage:
This variant has a sum insured ranging from INR 5 lakhs to 1 crore with the deductible amount varying from INR 3 lakhs to 25 lakhs.
Plan Type | Individual |
Sum Insured | INR 5 lakh to 1 crore |
Deductible Amount | INR 3 lakh to INR 25 lakh |
Age Requirements | 18 years |
Coverage:
This variant has a sum insured of 10 lakhs with deductible amounts of INR 3 lakhs and 5 lakhs.
Plan Type | Family Floater |
Sum Insured | INR 10 lakh |
Deductible Amount | INR 3 lakh and INR 5 lakh |
Age Requirements | 18 and 65 years |
Coverage:
This variant has a sum insured ranging from INR 5 lakhs to 1 crore, with the deductible amount varying from INR 3 lakhs to 25 lakhs.
Plan Type | Family Floater |
Sum Insured | INR 5 lakh to 1 crore |
Deductible Amount | INR 3 lakh to INR 25 lakh |
Age Requirements | 18 and 65 years |
Coverage:
This is an individual health insurance policy from Star health insurance. Any individual aged from 5 months up to the limit of 65 years is eligible. The sum insured ranges from INR 1.5 lakh to 15 lakhs.
Plan Type | Individual |
Sum Insured | INR 1.5 lakh to 15 lakhs for base plan INR 3 lakh to 25 lakhs for gold plan |
Age Requirements | 5 months for base plan 16 days for gold plan |
Coverage:
This health insurance offers you complete flexibility in the sum insured and premium amounts. Sum insured options are INR 1 lakh, 2 lakh, 3 lakh, 4 lakh and 5 lakhs. You get to choose your option and pay premiums accordingly.
Plan Type | Individual / Family Floater |
Sum Insured | INR 1 lakh to 5 lakh |
Age Requirements | 91 days to 65 years |
Coverage:
This is a critical illness plan offered by Star health insurance. Apart from regular benefits, it offers a lumpsum payout if the insured is diagnosed with 9 listed major illnesses. The age eligibility range is from 18 years to 65 years.
Plan Type | Individual / Family Floater |
Sum Insured | INR 2 lakh to 10 lakhs |
Age Requirements | 18 years |
Coverage:
Critical Illness Coverage:
This plan meets the requirements of persons and their families who are hospitalised in rural regions due to accidents or illness. With no pre-acceptance medical screening necessary, the eligibility requirements only require you to be in the age range of 18-65 years. The sum insured for family floaters is INR 2 lakh and INR 1 lakh for individual plans.
Plan Type | Individual / Family floater |
Sum Insured | INR 1 lakh for individual coverage INR 2 lakh for family floater coverage |
Age Requirements | 18 and 65 years for adults 12 months to 25 years for dependent children |
Coverage:
This Star health insurance policy offers you a daily allowance when you are hospitalised. The eligible age range is 18-65 years. The daily cash amount ranges from INR 1000 to 3000 for the base variant and INR 3000 to 5000 for the enhanced plan variant. The base plan offers 30-180 days of allowance while the enhanced plan offers 90-180 days.
Plan Type | Individual / Family Floater |
Sum Insured | INR 1000 to 3000 for the base variant INR 3000 to 5000 for the enhanced variant |
Age Requirements | 18 and 65 years for adults Up to 25 years of age for dependent children, self, spouse |
Coverage:
This health insurance only focuses on outpatient treatments. The eligibility age requirement is from 18-50 years. The sum insured depends on the type of variant you chose – it ranges from INR 25000 to 1 lakh.
Plan Type | Individual / Family Floater |
Sum Insured | INR 25,000 to 1 lakh |
Age Requirements | 18 to 50 years for adults 31 days for dependent children |
Coverage:
This is a teenager-focused health insurance plan. The eligibility age requirement is between 18 years and 40 years. The sum insured ranges from INR 3 lakhs to 1 crore. There are two plan options – silver and gold.
Plan Type | Individual / Family Floater |
Sum Insured | INR 3 lakh for individual coverage INR 5 lakh to 1 crore for both individual and family floater coverage |
Age Requirements | 18 years for adults 91 days for dependent children |
Coverage:
This policy was designed to address the most important clinical components of an individual's rehabilitation process. The coverage covers everyone between the ages of three months and sixty-five years, with a flexible sum insured amount of up to a limit of INR 10 lakhs.
Plan Type | Individual / Family Floater |
Sum Insured | INR 50,000 to 10 lakh |
Age Requirements | 18 and 65 years for adults 3 months and up to 25 years for children |
Coverage:
This health insurance policy is made to offer coverages against hospitalisation due to accident or illness. The eligibility requirements for adults is 18-75 years and for dependent children is from 16 days to 17 years.
Plan Type | Individual / Family Floater |
Sum Insured | INR 5 lakh to 2 crore |
Age Requirements | 18 and up to 75 years for individual coverage 91 days for family floater coverage |
Coverage:
As the name suggests, this is an individual accidental health insurance plan. The entry age range is 18-70 years. The sum insured is based on the monthly income of the policyholder. The sum insured on this plan is done on the basis of monthly earnings from any gainful employment as specified by Star health.
Plan Type | Individual |
Sum Insured | INR 5 lakh to 15 lakh |
Age Requirements | 18 and 70 years for adults From 5 months for dependent children
|
Coverage:
Optional Coverage:
This is a family floater accidental health insurance plan from Star health insurance. The entry age range is from 16 days and 65 years. The insured sum ranges from INR 1 lakh to 50 lakhs.
Plan Type | Family Floater |
Sum Insured | INR 1 lakh to 50 lakh |
Age Requirements | 16 days and 65 years |
Coverage:
This is a benefit-oriented health insurance policy that pays out reimbursement for accidents suffered by the insured-patient throughout the policy term. Anyone within the age group of 18-70 years can get this policy. The sum insured ranges from INR 2.5 lakhs to 1 crore.
Plan Type | Individual |
Sum Insured | INR 2.5 lakh to 1 crore |
Age Requirements | 18-70 years |
Coverage:
Optional Coverage:
This is an international travel health insurance policy. Anyone living in India who is aged between 6 months to 70 years is eligible.
Plan Type | Individual |
Sum Insured | USD 50000 to 500000 |
Age Requirements | 6 months |
Coverage:
This is a travel health insurance plan for students. This policy can be very beneficial to students who are travelling abroad for education or other reasons. It includes cashless hospitalisation and other benefits. It even includes legal claims and study interruption benefits along with value-added benefits like cashless hospitalisation and 24x7 helpline within its coverage.
Plan Type | Individual |
Sum Insured | USD 50000 to USD 250000 |
Age Requirements | 15 to 40 years |
Coverage:
This is a group travel health insurance plan for company executives who frequently travel overseas. Under this plan, the corporate executives can also opt for multiple travel plans with an option of 30 or 40 days per trip.
Plan Type | Group |
Sum Insured | USD 100000 to USD 500000 |
Age Requirements | Corporates residing in India aged above 18 years |
Coverage:
A group health insurance policy covers a specific group of individuals, typically employees of a professional body, society, or business personnel. The health and medical expenditures will be covered by the group health insurance coverage.
Plan Type | Group |
Sum Insured | Up to 1 crore |
Age Requirements | Up to any age can enter this policy |
Coverage:
This policy offers specialised COVID coverage to the insured. With sum insured ranging from INR 50,000 to INR 2,50,000, this plan offers up to 100% sum insured one-time lumpsum payout to COVID positive insured-patients.No pre-acceptance medical test is mandatory. According to the most recent government order, the deadline for purchasing or renewing is September 30th, 2022.
Plan Type | Individual |
Sum Insured | INR 50,000 - INR 2.5 lakhs |
Age Requirements | 18-65 years |
Coverage:
STAR Health provides the Corona Kavach Policy to assist patients overcome financial challenges while recuperating from COVID. An indemnity coverage that covers hospitalisation expenditures incurred as a result of COVID-19 therapy and treatments up to the amount of sum insured. According to the most recent government order, the deadline for purchasing or renewing is September 30th, 2022.
Plan Type | Individual / Family Floater |
Sum Insured | INR 50,000 - INR 5 lakhs |
Age Requirements | 18-65 years for adults 1 day - 25 years for children |
Coverage:
Optional Coverage:
If you have been looking for health insurance in India, then Star health is probably the right choice. The reason behind this fact is that this insurer also provides other services along with providing healthcare and medical coverage to its clients. The insurer offers various health insurance plans that have proved to be effective in helping people get covered.
Here are some of the key benefits offered by Star health insurance:
The Star health plans bring economic and medical insurance within reach of many people and this is one of the biggest advantages on offer. Star health has a wide range of health covers on offer, such as family health plans, senior citizen health insurance plans, diabetic health plans, maternity plans, etc. The Star health plans have a wide range of benefits and covers including in-patient care, post and pre-hospital covers, domiciliary care, day-care procedures, OPD covers and so on.
The company has more than 12,000 hospitals across the country on its list of network hospitals, making it easy for you to find a medical centre of your choice. This large network of partnered hospitals not only helps the policyholders receive cashless treatment but also ensures that in any emergency case, the insured can receive high-quality treatment at any of the network medical facilities.
Most of the Star health insurance plans have the lifelong renewability option, given that the policyholder does not bother about the renewal date. This feature helps the insured enjoy policy coverage without any gaps due to policy lapse.
The company has an in-house claim settlement team, which makes it simple for the policyholders to get cashless claims in less than 2 hours. The company boasts a claim settlement ratio of 99.9% in a period of less than 3 months and 0.54% in a period between 3 months to 6 months. This number explains clearly why Star health is regarded as one the best claim settling health insurance providers in the country.
The Income Tax Act Section 80D offers tax deductible to active health insurance policyholders. Individuals under the age of 60 years receive a tax break of up to INR 25,000 while individuals over the age limit of 60 receive tax benefits up to INR 50,000.
It's no secret that consumers of medical insurance are asking for more clarity on the CSR or Claim Settlement Ratio of their preferred insurance company. Among the most examined elements of a health insurance business in India is their claim settlement ratio, or the proportion of claims paid by an insurance company. Indeed, there is a growing demand for greater transparency in assessing the 'risk' associated with these companies.
This number offers an estimated picture of how the company handles the claims filed. Star health insurance has a 99.9% claim settlement ratio in a period of less than 3 months and a 0.54% in a period of 3 months to 6 months.
It's no wonder that the company is regarded as one of the best in terms of claim settlement and customer service.
You can buy any Star health insurance plan online through Paytm Insurance. It is absolutely easy and quick to purchase any plan of Star in a simple steps mentioned below:
Many people who are not aware of the process involved, find it difficult to understand what they should do when looking to buy a Star health insurance plan. While many companies also offer direct access to the latest products and you can complete your purchase on the same day, it is important that you follow certain steps before signing up with any provider.
Here is a checklist of documents required when applying for a health insurance plan.
Note: This list includes a general list of documentation needs; please contact your insurance for further information.
It is very easy to renew a Star health insurance plan. You can make the payment online and renew your medical insurance coverage. You must renew your plan on time, or else it will expire, and you may end up losing your coverage. You may also lose other benefits such as the no-claim bonus or the sum insured restoration benefit. Keep an eye on the expiration date and renew the plan on time.
Here is a step-by-step breakdown of the Star Health Insurance renewal process:
It is very easy to make a claim for Star health insurance plans. The company does not use a TPA, so the claims are settled directly and very quickly within 2 hours. The claim settlement process is so efficient that it has been lauded by the Hindustan MaRs Survey and Star health has been called the best claim settlement company.
There are two types of claim settlements available with Star health insurance. The first one is a cashless medical insurance claim settlement. With this type of claim settlement, the policyholder does not need to pay anything out of his pocket (except for some non-insured expenses and voluntary co-pay amounts). The hospital bill is directly settled by your insurance provider.
The second one is a reimbursement claim. This one needs the policyholder to settle the total hospital bills up front and then file for a refund. The total amount paid (except for some non-insured expenses and voluntary co-pay amounts) by the policyholder is returned to the policyholder’s provided bank account once the company validates the authenticity of the claim.
Here is how you can file an claim online:
Star Health has a tie-up with close to 12,000 network hospitals. You can get admitted to any network hospital and avail of the cashless facility. The best thing with cashless claims is that you do not have to worry about any financial stuff if you are hospitalised and need urgent care. You will receive the best available treatment in a network hospital while the insurance company covers your bill amount. Here is the process breakdown:
The following is a list of the required paperwork for cashless health insurance claims:
When you get admitted and treated in a non-network hospital, you need to pay the bill out of your own pocket and then get reimbursed from Star health insurance. The best thing about reimbursement health insurance claims is that the policyholder gets his money back without needing to look and get admitted to a network hospital. So, in case you do not have any close network hospital, filing a reimbursement claim might be the best way to go. Here is the process breakdown:
The following is a list of the required paperwork for reimbursement health insurance claims:
When it comes to choosing the best health insurance plan for you and your family, the premium will be the biggest factor. Premium is the price that you have to pay for the coverage you get. This can be expressed in monthly installments or one-time money outlay, depending on the plan you choose.
Star health insurance provides a flexible set of medical insurance policies and each of the product pages has a built-in quote generator. This helps you understand the estimated amount which you will be paying to get that particular health insurance coverage.
If you're an existing policyholder, you may be eligible for tax advantages under Section 80D of the Income Tax Act. In other terms, paying your health insurance premiums will allow you to claim some exemptions on your total income tax return, helping you in lowering your taxes.
Policyholders under the age of 60 years are entitled to a reduction in taxes of INR 25,000, including a preventive care tax exemption of INR 5000. Active policyholders above the age of 60 years (senior citizens) qualify for a tax credit of INR 50,000, including INR 5000 preventative healthcare tax credit.
Premium paid for | Tax Deduction Under Section 80D | |
< 60 years | >= 60 years | |
Self, spouse along with dependent children | INR 25,000 | INR 50,000 |
Dependent Parents (senior citizens) | INR 25,000 | INR 50,000 |
Total tax deduction 80D | INR 50,000 | INR 1,00,000 |
The health insurance plans from Star health usually have the following covers:
Inpatient Care: Hospitalisation expenses, including room rent, physicians’ fees, surgery expenses, diagnostic tests, etc
Ambulance Charges: The plans pay for emergency ambulance charges.
Daycare Charges: Many a time, you do not need to get admitted for 24 hours in the hospital for procedures known as daycare procedures. These procedures are covered under the daycare expenses in the Star health plans.
Domiciliary Expenses: When treatment is sought at home, it is known as domiciliary healthcare. Star health covers domiciliary treatment.
Alternative Health Care: Apart from allopathic treatments, the plans also cover alternative forms of treatment such as Homoeopathic and Ayush treatments.
Cover for Organ Donation: When a policyholder needs to undergo an organ restoration surgery or procedure, he or she can get coverage from the Star health insurance plans.
Restoration of the Sum Insured: Most of the mediclaim plans from Star health give the option of 100% sum insured restoration after a health insurance claim has been made on the policy.
Like all health plans, the medical insurance policies from Star health also have a few exclusions. You should be aware of those before you get the plan. They are:
Network hospitals are nothing but hospitals which are currently partnered with a particular health insurance provider. These hospitals and medical facilities offer high-quality healthcare treatments under cashless insurance claims. So, you do not have to pay anything out of your pocket to receive the necessary treatment.
You can check the list of Star health network hospitals online.
Star health insurance is a premium health insurance provider in India. The company is one of the oldest and most trusted health insurance companies in the country. It offers pocket-friendly health plans that offer a wide range of wholesome covers. The company also has a very good claim process, along with an efficient customer support team. This makes it easy for the policyholders to buy and service their plans as and when needed.
Phone Number | You can call on the toll-free number 1800 425 2255 and speak directly with a customer care executive. |
You can drop an email to support@starhealth.in | |
Address | If you want to post a grievance, you can mail it to: The Manager - Customer Care, Star Health & Allied Insurance Co. Ltd, No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai - 600 034. |
Website | www.starhealth.in |
Yes, a majority of the star health insurance plans are available online. You can visit the company’s website, browse through the plans, read the policy wordings and then choose the plan that is best suited for your requirements.
In order to purchase a Star health insurance plan, you need to visit their online website and follow the necessary application steps. Alternatively, you can visit the Paytm Insurance website, compare and contrast multiple health insurance plans from Star health and then buy the one which best meets your requirements.
When you buy a health insurance plan, you are issued an ID and password. You can log into the website or mobile app using that information and check the status of any health insurance plan that you have bought from Star health insurance.
Many Star health insurance plans offer family floater options. You can cover newborn children as well as senior citizens under the Star health insurance family floater plans.
Yes, Star offers a health policy that covers all maternity and newborn-related expenses. There are other family floater plans that cover maternity expenses, but they come with a longer waiting period.
No. Star health does not offer any specific kid's health insurance plan. However, kids can be covered under their parent’s family health insurance policies if they meet the eligibility requirements.
Star health is one of the best settlers of claims in the health insurance industry in India. They offer hassle-free claim settlement insurance in a short span of time, which is often less than two hours.
It is very easy to file a health insurance claim. If it is a cashless claim, you simply need to inform the insurer and fill out the claim form. If it is a reimbursement claim, you need to fill out the claim form and submit all the documents needed. Once the documents are checked, the insurer will reimburse you for the amount you paid to the hospital.
No, usually reimbursement claims procedure is filed through a non-network hospital.
Yes, Star health has launched the Corona Rakshak Policy which has a sum insured as high as INR 2.5 lacs. The policyholder can get 100% of the sum insured, provided he gets diagnosed with COVID-19 and spends 72 hours in a hospital.